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Prominence Medicare | Member Portal | Florida, Nevada, Texas Prominence Medicare Advantage Plan Members We make it easy for our members to find the information they need, when they need it You can access your health records from anywhere, at anytime, on the Member Portal You can also view claims information and out-of-pocket balances, reorder an ID card or change your doctor
Find a Doctor - Prominence Medicare Advantage Find a Doctor Our comprehensive provider network includes providers from a wide range of specialties, offering Medicare Advantage members convenient access to quality medical services You may also contact a plan representative at 800-992-9023 (TTY: 711) to verify provider participation
Vision Benefits - Prominence Medicare Advantage Prominence Medicare Advantage Members must use the National Vision Administrators (NVA) network Get more information about the NVA network or contact Member Services at 888-429-4550 (TTY: 711) Find a vision provider 2027 Vision Benefits You are entitled to one routine eye exam each calendar year with a Prominence in-network provider
Making an Appeal - Prominence Medicare Making an Appeal If you are not satisfied with an organization coverage decision we made, you can appeal the decision An appeal is a formal way of asking us to review and change an organization coverage decision Appeals Process To file an appeal, please contact the Plan by calling Member Services at 855-969-5882 (TTY: 711) You
OTC Medications and Supplies - Prominence Medicare We’ve renamed our OTC card the Extra Benefit Card because some plans, like Extra Help and Dual plans, can use the card for more than just OTC benefits
Telemedicine Provided by Teladoc™ - Prominence Medicare Telemedicine Services Provided by Teladoc™ Access care whenever you need it for a $0 copay! A convenient, cost-saving care option Prominence Health Plan members can get access to U S -board-certified doctors and therapists by phone or video — 24 hours a day, every day of the year — from the safety of home Telemedicine services provided
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